General Use of Website

Welcome to the Omnigon website. Omnigon and its affiliates provide this site to you subject to the following terms and conditions. Please read the terms and conditions carefully as your access to and use of our website is subject to your acceptance of and compliance at all times with our Terms and Conditions of Use of Website and our Invoice.

1. Copyright Statement

The contents of this website (including all website design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software and all other material) are copyright Omnigon or its content and technology providers except in so far as individually stated on particular material or items. You may view the site and download any part (s) of it to a personal computer for personal viewing for private purposes only but you are not permitted without our permission (a) to store it or any part of it other than for the purposes set out in this paragraph; (b) to print out copies except for your own viewing for private purposes; or (c) to reproduce, copy or transmit it (or any part of it) in any other way for any purpose or in any other medium. You are also not entitled to alter the content in any way.

Please review our Privacy Policy, which also governs your visit to our site, in order to understand our practices.

2. Links

Any references to other sites are provided as an information service only and do not necessarily constitute endorsement. Links to other sites are made at your own risk and Omnigon accepts no liability for any linked sites. When you access a non-Omnigon website, please understand that it is independent from Omnigon and Omnigon has no control over the content of that website. Omnigon does not guarantee the suitability, completeness or accuracy of any material which the user may find in a linked site or accepts no responsibility for the content or the use of such website. Users must take their own precautions to ensure what is selected for use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

3. Invoice Terms and Conditions

Should you decide to order any products and/or services offered on our website, you must first review and accept our Invoice Terms and Conditions.

4. Advertising/Sponsorship

Inclusion of any material in adverts or sponsor’s materials on this website does not constitute any guarantee or endorsement as to the quality or value of any of the products advertised or any claims made for the product by the manufacturer. Any correspondence or dealings which you may have with advertisers or sponsors promoting themselves on this website are solely between you and that party. We shall not be responsible or liable for any loss or damage of any kind incurred as a result of any such dealing or as a result of the presence of such advertisers on the website.

5. Updates

Information may be changed or updated on this website without notice. Omnigon may also make improvements and/or changes in the products and/or services described in this information at any time without notice.

Whilst we hope you find the content on our website interesting, the content is for general use and information only. Omnigon and the hosts of this site accept no responsibility for and exclude all liability in connection with browsing this site, use of information on this site and downloading any material from it including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements. No warranty is given regarding the accuracy, currency, completeness, authenticity or applicability of any of the content in relation to specific situations or particular circumstances.

6. Site Policies, Modification and Severability

We reserve the right to make changes to our site, our policies and these terms and conditions of use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any of the remaining conditions.

7. About Omnigon

Omnigon Pty Ltd
PO Box 5013, Burnley VIC 3121 Australia

Should you wish to contact us at any time our details are as follows:

Freecall AUS: 1800 819 274
Freecall NZ: 0800 440 027

Monday to Thursday 9am – 5pm and Friday 9am – 4pm (AEST) or click here to email us.


Invoice Terms and Conditions (Payment Terms)

1. Ordering

For efficient handling, all orders correspondence pertaining to deliveries should be addressed to

Omnigon Pty Ltd
PO Box 5013, Burnley VIC 3121 Australia

Customer Service (Order/Enquiry)
Freecall AUS: 1800 819 274
Freefax AUS: 1800 ‍242 704
Freecall NZ: 0800 440 027

Accounts Receivable click here
Monday to Thursday 9am – 5pm and Friday 9am – 4pm (AEST)

Placement of an order on Omnigon by the customer shall be deemed as acceptance of Omnigon’s terms and conditions of sale. Orders accepted for shipment and delivery are subject to the customer’s account being current and within its credit limit.

Any written order received which is not marked “CONFIRMATION” will be regarded as an original order and processed accordingly.

2. Terms

Trading terms are 30 days NETT from Invoice date.

3. Quantities/Pricing

Minimum Order quantities and pricing are as applicable at the time of order placement. Whilst every effort will be made to advise customers of changes, to avoid confusion we suggest that order quantities and pricing are confirmed with our Customer Service Representatives prior to or during order placement.

4. Order Value

Unless otherwise advised freight charges of $54.45 (GST included) apply.

5. Product Returns

In the event that product delivered is deemed not to meet order specifications (e.g. faulty product, order discrepancy, or transit damage), then claims should be lodged to Omnigon within (7) days of delivery together with an invoice number and date of purchase.

6. Conditions of Return

a) Before authorisation for returns can be issued, full details must be provided to Omnigon including the original order number, item codes, quantities, batch numbers, invoice numbers and reason for return.

b) An authorisation number will be issued and must be clearly displayed on the outside of the packaging. No goods will be accepted for return without prior authorisation from Omnigon. Please call 1800 242 702 for a Return Good Authorisation.

c) Returned goods will be considered for credit only where:
– Goods are authorised to be returned.
– Boxes/Packages are in original and saleable condition as deemed by Omnigon.
– Goods are a standard stock line and have not been ordered as a special order.
– Goods are not out of date or discontinued and have a viable expiry date.
– Goods have been purchased direct from Omnigon.

d) Unauthorised returns will be held by Omnigon and the sender contacted to determine an appropriate course of action.

e) Restocking Fee: Goods returned may be subject to a restocking fee. Customers will be advised accordingly when an authorisation number is issued by the Customer Service Representative.